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Discharge and transfer - we will make sure your transfer or discharge works well

Patient being discharged

We want to make sure that if you need to move between services, or when you no longer need our support, that the process works smoothly and well for you. This might be when you leave hospital, change staff or services, or leave a service.

Any transition, whether discharge or transfer, could be unsettling.  However, when done well it can be empowering and a positive experience because it means you are moving forward.

It’s important that the process is clear and that everyone understands it and you are actively involved with the important people in your life.

 Discharges and transfers will:

  • Be planned and prepared for

  • Always involve the person in planning them and those they have nominated as important to them

  • Be co-ordinated by a named professional

  • Ask for your feedback as you leave one service and move to another 

  • Inclusive in how they involve everyone including other organisations or services where needed, such as general or specialist inpatient services

  • Record any information that’s been transferred, which is your clinical records  

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The plan will include:

  • The reason for the discharge or transfer

  • Where from, where to, when and how

  • What is the agreed plan 

  • How will we know that we have achieved our shared goals for a safe transition or discharge

  • Who needs to know

  • Any medicines that were used and whether there have been any changes to the prescription

  • Any support needed if the person has a caring role       

 

Your Care

Your Care and Discharges and Transfers

We want to make sure that if you need to move between services, or when you no longer need our support, that the process works smoothly and well for you.  This might be when you leave hospital, change your staff or services, or leave a service. It is important that the process is clear and that everyone understands it.

Click here to download the Your Care booklet and read more about Discharges and Transfers

Read the helpful guide from MIND about leaving hospital after a mental health crisis  or the MIND guide on Planning for Recovery after leaving hospital.