It is important that anyone using the services of the Trust does so in a safe and appropriate environment, recognising diversity.
Safeguarding the wellbeing of service users, carers, family and staff is a priority. How this is done will be based on the individual needs of the person.
This will include hospital and community bases, and anywhere else we see people. There should be recognition of:
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access for people with disabilities
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the need for special adaptations
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understanding of cultural needs
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gender specific services
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infection control
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appropriate patient/service user mix
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benefits of therapeutic environments
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capacity to make decisions, and the need for consent to treatment
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protection for patients/service users detained against their will
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management of violence and aggression
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fire safety
