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Quality - we will provide good quality services

Original painting by Denim Brocko
Original painting by Denim Brocko

The Core Care Standards support the process of care, but good quality services are at the heart of what we do. The Trust is committed to providing good quality services, many evidence-based, to the people who use our services.

This would include:

  • Taking account of NICE guidelines and other best practice information and guidance

  • Promoting equality and respecting diversity

  • Basing what we do on the evidence, using research and development tools

  • Telling you about the risks and benefits of any treatment, including the potential side effects of any medication.

  • Having values as an organisation that focus on providing good quality services

  • Having a philosphy of care that applies to all professions within the Trust

  • Striving always for excellence in how we provide services

  • Asking the people who use our services, their families and our partners about how we're doing

  • Identifying individual outcomes, measuring these, and reviewing how well we have met them

  • Identifying developing and supporting innovation

  • Focusing on our staff, ensuring they are trained and supported

The Trust publishes annual reports and quality reports every year. 

Annual Reports and Quality reports

The Trust is regularly inspected by the Care Quality Commission (CQC).  Click here to view our most recent inspection reports.

values

Our values were launched in May 2012, following consultation with staff, service users and partner organisations. They were refreshed in November 2017 as a result of feedback from staff.  

We can only provide good quality services through our dedicated staff, working together with a common purpose. Our values reflect the reasons why our staff choose to work for the NHS and Derbyshire Healthcare.

Our Trust Values are:

People first – We put our patients and colleagues at the centre of everything we do.
Respect – We respect and value the diversity of our patients, colleagues and partners and support a respectful and inclusive environment.
Honesty – We are open and transparent in all we do.
Do your best – We work closely with our partners to achieve the best possible outcomes for people

NHS Constitution

The NHS Constitution establishes the principles and values of the NHS in England. It sets out rights to which patients, public and staff are entitled, and pledges which the NHS is committed to achieve, together with responsibilities which the public, patients and staff owe to one another to ensure that the NHS operates fairly and effectively.